Home Health Clinical Leader Day- Arizona 4/5/17

Tempe, AZ US
April 5, 2017

Live Classroom 


Motivational Interviewing and Coaching - A Collaborative Communication Model

Participants will achieve understanding and skill level to use a collaborative communication model ideally suited to the "whole person", which forsters improved engagement and understanding.

Target Audience

  • Clinical Associates
  • Clinical Managers
  • RNs only will be able to claim CE credit
  • All others will receive a Certificate of Participation

Learning Objectives

By the end of this educational activity the learner will be able to:

  • Explore Human Behavior Motivation and discuss impact on daily performance and communication 
  • Compare and contrast Traditional and Motivational Interviewing/Coaching models
  • Define and demonstrate Evidenced Based Best Health Coaching Model: Motivational Interviewing
  • Define The Motivational Coaching Relationship
  • Demonstrate Motivational Interviewing and coaching techniques


Course summary
Available credit: 
  • 5.50 Contact hours (ANCC)
  • 5.50 Participation
Course opens: 
Course expires: 
Event starts: 
04/05/2017 - 8:30am EDT
Event ends: 
04/05/2017 - 5:00pm EDT
Embassy Suites Phoenix - Tempe
4400 South Rural Road
Tempe, AZ 85282
United States

Allison Sterner, RN, RHC

Allison Sterner has been employed by BAYADA since 2006. She has researched and authored multiple presentations on human behavior including Delirium versus Dementia; Depression in the Elderly; Depression; Understanding Alzheimer's disease; and Health Coaching/ Motivational Interviewing-A partnership model gaining momentum. Allison facilitated a multi-disciplinary professional team to create a learning course focused on patients journeying from normal aging through a continum which includes depression, dementia, delirium, crisis intervention and non-pharmacologic interventions for behavior management. She has provided multiple workshops on Motivational Interviewing as an effective communication strategy.  Allison is a registered health coach.


Ron Ross, MSOD, CPCC

 Ron has dedicated his career to developing others. He has a reputation of being a dynamic and engaging speaker, with over 20  years of developing others in consulting, information technology, financial services and health care organizations.  He delivers thoughtful information mixed in with a heavy helping of his trademark enthusiasm and a dash of humor.  Fueled by a desire to learn more and make a greater difference, Ron went back to school and completed his Masters Degree in Organization Development and Leadership in the spring of 2015.  Additionally, he is a certified leadership coach who works one-on-one with leaders at all levels in Health Care to make them more effective.  Ron's philosophy is simple: Balanced and healthy people make the best leaders.

Available Credit

  • 5.50 Contact hours (ANCC)
  • 5.50 Participation


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