Giving and Receiving Actionable Feedback : Conflict Resolution Overview

The purpose of this activity is to provide the learners with an overview of giving and receiving feedback with conflict management.

Criteria for Successful Completion of Activity to Claim CE Certificate
  • View recording
  • Complete post-test with a passing score of > 80%
  • Complete an evaluation 

 

Target Audience

RNs

LPNs

 

Learning Objectives

By the end of this educational activity the learner will be able to:

  • Recognize how changing our internal thoughts can enable us to better receive feedback and act on it.
  • Apply The Caring Feedback Model during a feedback interaction.
  • Identify strategies for how to handle issues and difficulties while delivering feedback (if it doesn’t go well).

 

Additional Information

Course Level: 
Novice
Course summary
Available credit: 
  • 1.00 Contact hours (ANCC)
  • 1.00 Participation
Course opens: 
05/06/2022
Course expires: 
04/30/2023
Cost:
$0.00
Rating: 
0

On-line, on-demand, self paced learning

DISCLOSURE

No relevant conflict of interest or financial relationships were disclosed for this educational activity by any of the authors or presenters.

Available Credit

  • 1.00 Contact hours (ANCC)
  • 1.00 Participation

Price

Cost:
$0.00
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